• A trusting, confidence-building workplace atmosphere.
• An understanding by all employees re their part in achieving the organization's goal.
• A multiple-contact employee selection process using varied circumstances and people.
  
• A job performance system which indicates to employees and managers on a frequent basis what and how work was accomplished.
  
• Education, coaching, and support on a continuing basis.
• Decision-making closer to the customer.
• Two-way communication and broad information sharing for everyone.
• Empowerment of individuals and teams.
• Innovation, creativity and the freedom to make mistakes and learn from them.
• Daily gestures in actions and words like "thank you" which recognize a job well done with other opportunities for awards to recognize special achievements.
• Alternative work schedules which fit both the organization and the employee needs.
• A system for reporting and resolving negative and illegal behaviour.

which improves:

• Trust, commitment and morale
• Quality and productivity
• Customer satisfaction
• Employee health and work performance
• Organizational health and the financial bottom line
  

and reduces:

• Stress
• Injuries and illness (absenteeism)
• Disability costs
• Turnover of employees

Balancing productivity, people and profit in the workplace!

Go to Best Practices for more examples of Leadership Practices