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Best practices move people toward goals.

The basis of a best practice is determining the route to take toward a goal; understanding the specific tasks and how to carry them out; clarifying the primary expertise, values, and relationship skills needed by staff and maintaining those criteria when staff are assigned.

A practice becomes "best" not only when leaders make frequent use of the feedback systems built into a service, process or project, but also when leaders take action on the results of those evaluations. Checking on outcomes is an ongoing process, not to be postponed to an annual event or implemented only at the end of a project.

A best practice in one set of circumstances will usually need changes in design and other requirements to fit a project with different expectations. ONE SIZE DOESN'T FIT ALL.

 
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